Spent a decade in TMS pre-sales and delivery for heavy equipment and packaging manufacturers across Europe. Today she helps shippers cut through vendor promises and design SOPs and dashboards that actually work.
Your TMS shows a green checkmark for every shipment. Your dashboard claims 98% on-time performance. Then you get the call: three critical shipments disappeared somewhere between Chicago and Denver, and your biggest customer wants answers you don't have. Most TMS platforms promise real-time visibility but deliver something closer
When Starbucks fell victim to the Blue Yonder ransomware attack in November 2024, baristas couldn't get paid and schedules turned to chaos. The coffee giant had to revert to manual calculations for employee pay. Meanwhile, Morrisons attributed slower Christmas sales to the disruption. These weren't small
Too many companies botch migration because they're in a hurry, and it can cause significant problems. Without effective change management, businesses may experience resistance from employees, operational disruptions, and a decrease in productivity. Your TMS cloud migration went live three weeks ago. Users are logged in, carriers are
Your TMS operations team needs to deploy AI autonomous agents - the question isn't if, but when and how. Only 37% of organizations have deeply integrated AI and machine learning in their TMS today, yet 61% anticipate fully autonomous Agentic AI within five years. 48% of organizations currently
On November 18, 2025 at 11:20 UTC, Cloudflare's network began experiencing significant failures to deliver core network traffic, and for TMS operations teams worldwide, Monday morning became a nightmare scenario you train for but hope never happens. The service disruption resulted in many major platforms, including X
Your TMS migration just failed spectacularly. Orders are stuck, carriers can't access shipment data, and your phone won't stop ringing. You have 48 hours to get everything back online before the business impact becomes catastrophic. This isn't uncommon. Research shows that 60% of firms
Your TMS cloud migration went live two weeks ago. The carrier integrations work, shipments flow through, and your team celebrated. Then you see the monthly cloud bill and performance metrics. Something's not right. Over 60% of cloud TMS migrations underperform in their first six months, despite successful technical
A transportation management system security breach isn't a matter of if, but when. As ransomware, phishing tactics, and data breaches become increasingly sophisticated, firms must prioritize secure transportation management systems as a fundamental component of safe operations. Recent vulnerabilities like CVE-2025-59735 in AndSoft's e-TMS software, which
Manual contract management still dominates 87% of carrier agreements, and 95% of organizations don't have full visibility of contractual obligations, leading to massive financial loss. Your TMS contract automation setup can solve this, but only if you execute the implementation correctly. TMS platforms increasingly rely on predictive contract
Your TMS rate engine stops working. Rates vanish from the workbench. The phone starts ringing. Sound familiar? You've got 45 minutes before the afternoon shipping cutoff, and your team needs answers fast. Most TMS problems stem from quick fixes that actually make things worse, but rate engine failures
Three weeks before your TMS go-live, you discover that FedEx's rate API returns empty responses for 15% of your shipments. Your carrier integration testing showed green across the board just two months ago. Sound familiar? Up to 40 percent of implementations fail by some estimates, and most of
Suboptimal dispatch planning decisions cost American truck fleets between $150 and $200 billion every year. You read that right. While your team debates the latest TMS features, billions drain from the industry through one persistent problem: dispatchers either rely on tribal knowledge or struggle with optimization tools that don'